Arknox | Return policy

Return Policy

We offer a refund or exchange within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, we cannot offer a return, exchange, or refund of any kind. To qualify for a return or an exchange, the following conditions must be met:

• The purchased item should be unused and in the same condition as you received it.
• The item must be in its original packaging.
• If the item was purchased during a sale, it may not be eligible for return or exchange.

Only items that are found to be defective or damaged are eligible for replacement through an exchange request.

Non-Returnable Items

Some product categories may be exempt from returns or refunds. These categories will be clearly identified at the time of purchase.

Return and Exchange Process

For accepted return or exchange requests, once we receive and inspect the returned item, we will notify you by email regarding the receipt of the item. If approved after our quality check, your return or exchange request will be processed in accordance with our policies.